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California residents may submit their complaint to the California Department of Financial Protection and Innovation at any time, including complaints not resolved to their satisfaction and any complaints rejected by the covered person for not being timely filed, using the form available at https://dfpi.ca.gov/file-a-complaint/. You may also contact the Department with questions at 866-275-2677. or mail to;

Department of Financial Protection and Innovation
Attn: Consumer Services
2101 Arena Boulevard
Sacramento, CA 95834