Read what our satisfied customers have to say about American Financing.
To submit a review, please email
info@americanfinancing.net or use our
feedback form. If you need immediate assistance, please call us at
(800) 910-4055.
Ollie in the credit care department was amazing to deal with, he was responsive and knowledgeable.
Marisa Vetula
September 2024
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I want to take time to commend and thank the members of the American Financing team to include Sr Mortgage Consultant, David Smith; Processor, Eileen Henderson; Sr Customer Service Representative, Michelle Caruso; and Notary, Wendy Sawyer. There were others who assisted in answering phones and directing messages. I do not recall their names. Please thank them all.
Cara and I were thrilled to reduce our interest rate and take advantage of the equity in our home to reduce our debt load. American Financing’s process was simple, smooth, and processed professionally and courteously by all concerned. David kept us well informed and was quick to respond to questions and concerns, finding the best ways to work the process and the numbers on our behalf, and for our benefit. Never did I ever feel as though American Financing was trying to take advantage of us, nor did I ever feel that they were working primarily for the company.
I was directed to American Financing by an ad on the Candice Owens podcast. I was thrilled to learn that there was a mortgage company with integrity and with values that reflected my own. I’ll be recommending American Financing to all our friends, family and co-workers.
Thanks, again, to the entire American Financing Team for the financial freedom they’ve provided my wife and I. May God bless and honor you all with grace and favor, strength and honor, peace and joy in the Holy Spirit of Jesus the Christ.
Sincerely,
AJ and Cara Heinrich
A.J. Heinrich
September 2024
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Oli was great at keeping in touch, helping me reach my credit goal. He set out a clear plan that really helped! Thank you. Cindy and Candice were on top of everything. Both of them went above and beyond what I expected. I would recommend American financing too everyone that is looking for a team to get you to the finish line.
Kevin Lewis
September 2024
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American financing has always been my go to company when I need a refinance. I have used them twice I should say and they will for sure be my go to company forever. They are so very helpful and knowledgeable about every situation your going through or any help that they can offer in any way. American financing though would not be the company they are without the awesome people that they have working for them and helping they're customers as they do. My last experience I had two wonderful people that helped me the most. Greg laPointe and Eileen Henderson helped me. Greg was my loan consultant and Eileen was my loan Processor. Greg was the first person I talked to on a Saturday afternoon when I originally called looking for help. He was so knowledgeable about all the possibilities and even gave me ballpark numbers even before they had actual numbers of my credit or income and his numbers were spot on. He guided me through the whole process and explained everything to me I needed to know. Whenever I called for questions he always took the time to help me with anything I needed. Eileen reached out to me with some more forms I had to send in after a couple days through the process and same as Greg she was very helpful and super fast. When I added documents into the portal which is super easy to use and upload documents with. She was able to text from her office phone which was very helpful for quick updates. I know I most likely aggravated them with all my calls checking on the process and making sure they were not waiting on me for anything. I've always been that way when you deal with people from another state typically your just a piece of paper on they're desk. And they will get to you when they feel like it. They only way I can help with that is to keep checking on the situation and help if i need to do anything on my end. That being said Eileen and Greg never were bothered and always polite and helpful everytime I heard from them. If I could give them more stars I would. I'm big on customer service since I feel like it's dead in this country. But Greg laPointe and Eileen Henderson and the rest of the American financing team had the best customer service I've experienced in many years. Thanks yall for all your help through everything.
Stephen Jankus
September 2024
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I must say, I was very impressed with Cindy and Cassie. I was a bit hesitant doing this process over the phone, but they made things very comfortable. My generation is used to face to face, shake a hand type of relationship. Look a person in the face and know they mean what they say. Cindy and Cassie made me feel so comfortable doing business with them over the phone, it was like talking to a friend about business. They were very professional, knowledgeable and caring. If you are in need of financing for a home, these are the people you need to talk to.
Great job!!
Joseph Capers
September 2024
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Suzanne Dew helped me refinance my home. She was always friendly, patient, and quick to respond to my message. I've never done a refi, and she educated me along the way. She made sure I completely understood every step. I would HIGHLY recommend Suzanne for anyone looking to buy our refinance. I will DEFINITELY call her in the future should I need mortgage loan assistance!
Katy Morris was AMAZING to work with on a home purchase in the Denver Metro area. I can't thank her and her entire team enough for all of their hard work on getting our clients loan taken care of. Our client was a first time homebuyer and she was super proactive, super knowledgeable and helped the process go very smoothly with all parties involved in the transaction. I highly recommend reaching out to Katy Morris with American financing for your next home purchase. She is incredible and so easy to work with 😊
Suzanne Dew was our assigned agent and helped us with a unique needs and specific requests. Any time we had questions or concerns, she was there to help guide and explain the loan process. From start to finish, Suzanne played an integral role in making sure we got what we wanted from a loan institution. Thank you, Suzanne.
Heather Turnage
August 2024
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It was an absolute pleasure working with Katy Morris on a recent transaction. Katy is incredibly responsive and never missed a beat. Her professionalism extended not only to us as agents but also to our clients. I am thoroughly impressed with how Katy managed our transaction from start to finish, and I will definitely be referring new clients to her in the future.
If you’re a consumer looking for a top-tier lender, I highly recommend American Financing. Make sure to ask for Katy Morris, who is licensed in many states. She might just be the key to helping you secure your next home—or even your forever home.
Timothy Wetzel
August 2024
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