Our response times may be slower than usual because of historically low rates and COVID-19 delays. We thank you for your patience.

Loan Processor Manager - Remote

Description

Come grow with us! We've been adding new team members long before the refi boom and all of our positions are part of our long-term vision.   Don't just find a job, choose a career with a purpose! We're looking for new teammates who are ready to grow with us.

 

JOB SUMMARY

The Loan Processing Manager is responsible for day-to-day supervision of a team dedicated to loan processing, loan review and loan approval activities.  

DUTIES AND RESPONSIBILITIES

  • Directly manages a team of direct reports in Loan Processing while hiring, training, counseling, evaluation, rewarding, and recommending promotions of subordinates.

  • Provides direction to Loan Processors regarding complex loans/issues; performs quality control checks on randomly selected files to ensure company policies are adhered to.

  • Resolves day-to-day issues, answers questions, and resolves any problems that may arise

  • Provides input to establishing loan processing metrics and department goals and implements tactics to ensure metrics and/or goals are met or exceeded.

  • Assists in establishing and maintaining loan cycle times and customer service levels

  • Implements and monitors policy and procedural changes that affect areas of responsibility as determined by the manager

  • Ensure full compliance with company policies and procedures, all state and federal regulations

  • Ensure company’s Risk Vision and Risk Management policies/programs are understood and adhered to by all Loan Processors

  • Identifies potential risk associated but not limited to identity theft, consumer compliance, fair lending, money laundering and consumer privacy

  • Implements and monitors quality service standards and delivery times with clients and support units

  • Assists in ensuring that target productivity levels, department goals, and service level standards are achieved and maintained

QUALIFICATIONS AND EXPERIENCE

  • 5+ years of direct current processing residential home loans in a high-volume environment

  • 2+ years of Loan Processing Supervisory experience required

  • Must be well organized, pays attention to detail, and have excellent time management skills

  • Strong verbal and written communication skills

BENEFITS AND PERKS

  • Medical, Dental, Vision, 401k
  • Paid time off including holidays
  • Long-term paid disability
  • Voluntary FSA, Dependent Care, Short Term Disability, & Cancer coverage
  • Voluntary Identity/Legal Shield coverage
  • Paid maternity and bonding leave

Details

Level
Experienced
Location
Aurora, CO
Type
Full Time
Education
Not Specified
Compensation
$60,000.00 - $150,000.00 Base+Commission/year
Travel %
None
Department
Operations
Apply now

Link to this job

Share this job

Denver Post top places to work award 2020
Chat now