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Loan Processor Manager

Description

Ready to take the next step in your career? We’d love for you to join our growing team.   We are currently accepting Colorado and Out of State applications, as this is a remote position. Everything is currently being done virtually. So, you can safely onboard, train, and work from home. 

 

JOB SUMMARY

The Loan Processing Manager is responsible for day-to-day supervision of a team dedicated to loan processing, loan review and loan approval activities.  

DUTIES AND RESPONSIBILITIES

  • Directly manages a team of direct reports in Loan Processing while hiring, training, counseling, evaluation, rewarding, and recommending promotions of subordinates.
  • Provides direction to Loan Processors regarding complex loans/issues; performs quality control checks on randomly selected files to ensure company policies are adhered to.
  • Resolves day-to-day issues, answers questions, and resolves any problems that may arise
  • Provides input to establishing loan processing metrics and department goals and implements tactics to ensure metrics and/or goals are met or exceeded.
  • Assists in establishing and maintaining loan cycle times and customer service levels
  • Implements and monitors policy and procedural changes that affect areas of responsibility as determined by the manager
  • Ensure full compliance with company policies and procedures, all state and federal regulations
  • Ensure company’s Risk Vision and Risk Management policies/programs are understood and adhered to by all Loan Processors
  • Identifies potential risk associated but not limited to identity theft, consumer compliance, fair lending, money laundering and consumer privacy
  • Implements and monitors quality service standards and delivery times with clients and support units
  • Assists in ensuring that target productivity levels, department goals, and service level standards are achieved and maintained

QUALIFICATIONS AND EXPERIENCE

  • 5+ years of direct current processing residential home loans in a high-volume environment
  • 2+ years of Loan Processing Supervisory experience required
  • Must be well organized, pays attention to detail, and have excellent time management skills
  • Strong verbal and written communication skills

BENEFITS AND PERKS

  • Medical, Dental, Vision, 401k
  • Paid time off including holidays
  • Long-term paid disability
  • Voluntary FSA, Dependent Care, Short Term Disability, & Cancer coverage
  • Voluntary Identity/Legal Shield coverage
  • Paid maternity and bonding leave
  • Interactive game room
  • Access to a fitness center
  • Stocked kitchen

 

Details

Level
Career location
Position type
Education level
Salary range
Travel %
Career shift
Career category
Experienced
Aurora, CO
Full Time
High School
Undisclosed
None
Day Shift - regular hours
Mortgage
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