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Call Center Inside Sales Representative

Description

Ready to take the next step in your career? 2020 will be a big year for us and we’d love for you to join our growing team.

 

DUTIES AND RESPONSIBILITIES

  • Manage high volume inbound and outbound calls 
  • Generate sales leads to mortgage consultants
  • Identify and assess customers' needs to achieve superior customer satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Meet personal/customer service team sales targets and call handling quotas
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

QUALIFICATIONS AND EXPERIENCE

  • Proven customer support experience or experience as a client service representative (example: call center, collections)
  • Track record of exceeding quotas
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of people
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree
  • Familiarity with CRM systems and practices
  • Bilingual in English/Spanish a plus

 

BENEFITS AND PERKS

  • Medical, Dental and Vision
  • Paid Long Term Disability
  • Paid Holidays, Time Off, Sick, Maternity/Paternity Leave
  • On-Site massage therapists, yoga classes, fitness center, fully stocked kitchen, interactive game room, local event and concert tickets
  • Voluntary FSA and Dependent Care Accounts
  • Voluntary coverage (Life Insurance, Short Term & Long Term Disability, Accident & Cancer)
  • Voluntary Identity and Legal Shield coverage
  • Voluntary Employee Assistance and Travel programs

About Us

At American Financing, we’re innovators with imagination. We’re fast-paced and fun. And we’re a collaborative group that respects and values the individuality of all employees. Together, we do what it takes to help borrowers achieve their financial goals. And we stay ahead of the competition by challenging ourselves to become more efficient. We are one of the fastest-growing national mortgage lenders because we don't follow the status quo. Wherever your passions lie, you can find rewarding work and new opportunities here.  Casual work environment Family-owned, Customer-focused Denver Post Top Workplace Top 50 Family-Owned Business Best of Colorado Business Inc. 5000 Fastest-growing Private Company

Details

Level
Career location
Position type
Education level
Compensation
Travel %
Career shift
Career category
Experienced
Aurora, CO
Full Time
High School
None
Day
Sales
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