Mortgage Consultant Assistant - Purchase Team (Bilingual)

Career Location:
Denver, CO
Position Type:
Full Time
Education Level:
High School
Salary Range:
Travel Percentage:
Career Shift:
Career Category:
Admin - Clerical

Come join our team. You will be working for one of Colorado’s largest Mortgage companies. American Financing is an Innovative and National Company! We value our employees and offer a fun environment, stability, high earning potential, growth and longevity. We truly are a TEAM!! Make American Financing your next career choice today

American Financing is seeking a passionate, proactive, creative and engaged individual who will be the key partner and collaborator with an assigned Mortgage Consultant.

Job Responsibilities:

  • Outbound phone calls (minimum 40 per day) calling on all loans within PNC Pre-Approved status for each of their assigned Mortgage consultant
  • Conducted weekly (depending on volume of need can be bi-weekly)
  • Required to follow up collect needed information from borrower and agents
  • Validating all contact information for all agents involved
  • Ability to communicate effectively with realtors on approval status
  • Ability to create consumer relationships with borrowers and build confidence with borrower.
  • Follow up on Voice mail’s from Mortgage Consultants
  • Communicate and follow up on needed documents for Sign Off of loan files
  • Document management
  • Receipt and uploading of required documents to loan files
  • Separation and Labeling of loan docs
  • Other job duties as assigned by MC's or Sales Managers
  • Daily team communications containing team stats and information
  • Keeping the team board updated with daily, weekly, monthly and yearly stats
  • Re-assigning files based upon predetermined last


  • 2+ years of hands on administrative support experience
  • Bilingual - Spanish speaking
  • Call Center experience preferred
  • Mortgage background a plus not required
  • Collaborative, proactive, self-motivated and outgoing individual with an inherent curiosity to learn
  • Computer savvy
  • Knowledge of operating standard office equipment
  • Excellent communication skills – written and verbal
  • Ability to prioritize projects and strong problem solving skills
  • Good research skills and attention to detail

As a regular full time employee, you will be eligible to participate in the Company’s benefit programs which include:

  • Medical, Dental and Vision
  • Paid Long Term Disability
  • Voluntary FSA and Dependent Care Accounts
  • Voluntary AFLAC coverage (Life Insurance, Short Term & Long Term Disability, Accident & Cancer)
  • Voluntary Allstate Accident coverage
  • Voluntary Identity and Legal Shield coverage
  • Voluntary Employee Assistance and Travel programs
  • Paid Holidays, Time Off, Sick, Maternity/Paternity Leave
  • On-Site massage therapists, yoga classes, fitness center, fully stocked kitchen, interactive game room, local event and concert tickets
Mission Statement
Family owned and operated, American Financing, a national mortgage banker, is committed to providing financial solutions to make communities better places in which to live. We will conduct business morally and ethically, while insuring we are providing superior customer service and innovative mortgage products.