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Licensed Junior Mortgage Consultant

Description

Come join our team. We are a Denver Post Top Workplace and Top 50 Family -Owned Business. We are looking for talented and enthusiastic people to become the newest member of our Customer Service Team. Candidate must be passionate, proactive, flexible, customer service oriented and engaged.  This role is for a newly licensed Colorado Loan Officer. 

American Financing is one of Colorado’s largest Mortgage companies who values their employees and offers a fun environment, We offer growth, stability and longevity. Make American Financing your next career choice today.

Job Responsibilities & Qualifications:

  • Managing high volume incoming and outbound calls 
  • Taking a full mortgage application
  • Generating sales leads to mortgage consultants
  • Identifying and assessing customers' needs to achieve superior customer satisfaction
  • Conduct outbound calls
  • Build sustainable relationships of trust through open and interactive communication
  • Meet personal/customer service team sales targets and call handling quotas
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Proven customer support experience or experience as a client service representative (example: Call Center, Collections)
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of people
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree
  • Active NMLS State of CO
  • Bilingual (Spanish/English) a + 

 

As a regular full time employee, you will be eligible to participate in the Company’s benefit programs which include:

  • Medical, Dental and Vision
  • Paid Long Term Disability
  • Voluntary FSA and Dependent Care Accounts
  • Voluntary AFLAC coverage (Life Insurance, Short Term & Long Term Disability, Accident & Cancer)
  • Voluntary Allstate Accident coverage
  • Voluntary Identity and Legal Shield coverage
  • Voluntary Employee Assistance and Travel programs
  • Paid Holidays, Time Off, Sick, Maternity/Paternity Leave
  • On-Site massage therapists, yoga classes, fitness center, fully stocked kitchen, interactive game room, local event and concert tickets

Mission Statement

Family owned and operated, American Financing, a national mortgage banker, is committed to providing financial solutions to make communities better places in which to live. We will conduct business morally and ethically, while insuring we are providing superior customer service and innovative mortgage products.

Details

Level
Career location
Position type
Education level
Salary range
Travel %
Career shift
Career category
Experienced
Aurora, CO
Full Time
High School
Undisclosed
None
Day
Sales
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