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Licensed Customer Service Representative


We are a Denver Post Top Workplace and Top 50 Family-Owned Business and you will be working for one of Colorado’s largest Mortgage companies. 

The JR. Mortgage Consultant position is a licensed, entry level position designed to provide experience, training and development for NMLS licensed individuals who want to establish a career as a Mortgage Consultant.   This is a great role to learn and then move into a Senior Loan Officer position. 

The position requirements include:

  • Active NMLS Unique Identifier #
  • Active Colorado mortgage license (Additional Licenses a plus)
  • Minimal to moderate Mortgage experience/knowledge

The role and responsibilities for this position include, but are not limited to:

  • Taking inbound customer calls to identify what the customer is looking to accomplish.
  • Taking a complete 1003 URLA Application
  • Setting Appointments to review Pre-Qualification
  • Completing Sign Off calls with customers
  • Following up with customers to ensure timely delivery to American Financing of all income and application documentation. 
  • Completing accurate and thorough application submissions for Pre- Approval
  • Working with customers to clear suspense conditions prior to Pre-Approval.
  • Completing outbound calls to customers to complete the application and move the file forward.
  • Bilingual (Spanish/English) a + 

As a regular full time, employee you will be eligible to participate in the Company’s benefit programs which include:

  • Medical, Dental and Vision
  • Paid Long Term Disability
  • Voluntary FSA and Dependent Care Accounts
  • Voluntary AFLAC coverage (Life Insurance, Short Term & Long-Term Disability, Accident & Cancer
  • Voluntary Allstate Accident coverage
  • Voluntary Identity and Legal Shield coverage
  • Voluntary Employee Assistance and Travel programs
  • Paid Holidays, Time Off, Sick, Maternity/Paternity Leave
  • On-site massage therapists, yoga classes, fitness, fully stocked kitchen, interactive game room, local event and concert ticket raffles

Mission Statement

Family owned and operated, American Financing, a national mortgage banker, is committed to providing financial solutions to make communities better places in which to live. We will conduct business morally and ethically, while insuring we are providing superior customer service and innovative mortgage products


Career location
Position type
Education level
Salary range
Travel %
Career shift
Career category
Aurora, CO
Full Time
High School
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